Disclaimer

The content has been translated from the English version using indigenously developed Artificial Intelligence capabilities (Bhashini, developed by MeitY). In the event of any ambiguity or doubt, users are advised to refer to the original English content for clarification.

All information, materials, advice, suggestions, illustrations, notifications, circulars, and other items on this website are collectively referred to as the "Content."

Indian Bank assumes no responsibility for any errors, omissions, inaccuracies, or typographical mistakes that may appear in the Content. Indian Bank does not provide any warranty or representation regarding the Content and expressly disclaims all liabilities.

Any action taken by users on the basis of such Content shall be entirely at their own risk and responsibility.

Indian Bank reserves the right to modify, correct or update any part of the Content at any time.

No portion of the Content may be displayed or printed without prior written approval of Indian Bank.

As the translated Content has been generated using AI, we encourage suggestions for improvement.

Suggestions may be submitted at:
https://bhashini.gov.in/bhashadaan/en/home

Financial Result Icon

CONTACTS FOR QUERIES

CONTACTS FOR QUERIES

CONTACTS FOR QUERIES / DISPUTES RELATED TO NET BANKING TRANSACTIONS

CONTACTS FOR QUERIES / DISPUTES
Transaction type Mail ID
NEFT / RTGS transactions
  • rtgscell[at]indianbank[dot]co[dot]in
IRCTC & IMPS transactions
  • atmsc_cb[at]indianbank[dot]co[dot]in
  • atmsc_mds[at]indianbank[dot]co[dot]in
TNEB transactions
  • annasalai[at]indianbank[dot]co[dot]in
  • asrev[at]tnebnet[dot]org
  • fcrev[at]tnebnet[dot]org

All other online utility bill payments

Check the statement of account (narration column) & depending upon the merchant name given in narration [Ex: TIMESMONEY-1001309004503695/Direcpay] send the transaction details to corresponding mail-id given below:

Contacts for other online utility bill payments
Merchant Name Mail ID
BILLDESK
  • pgsupport[at]billdesk[dot]com
TECHPROCESS
  • instantpay[at]techprocess[dot]co[dot]in
  • pgops[at]techprocess[dot]co[dot]in
ATOM
  • helpdesk[at]atomtech[dot]in
  • operations[at]atomtech[dot]in
EBS
  • support[at]ebs[dot]in
CITRUS
  • support[at]citruspay[dot]com
  • ops[at]citruspay[dot]com
AVENUES
  • service[at]ccavenue[dot]com
  • risk[at]ccavenue[dot]com
IBIBO
  • PayU-Chargeback[at]payu[dot]in
  • care[at]payu[dot]in
TIMES MONEY
  • ops[at]direcpay[dot]com
  • info[at]direcpay[dot]com
PAYTM
  • care[at]paytm[dot]com
  • security[at]paytm[dot]com
SBI e-Pay
  • cm2[at]aggregator[at]sbi[dot]co[dot]in
  • cm5[at]aggregator[at]sbi[dot]co[dot]in
  • ops2[dot]sbiepay[at]sbi[dot]co[dot]in
General enquiries for branch support
  • ebanking[at]indianbank[dot]co[dot]in

( Last modified on Feb 07, 2026 at 05:02:09 PM )

ADYA
ADYA